This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. Some shows might choose a short hold period of thirty minutes or one hour, others may prefer to allow seats to be held for several days. Restrictions may apply for Black, Yellow, Green, and Red Tickets. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. MORE INFO Carnival Fun Pass Tap and play all day with your Carnival Fun Pass. Mobile Ticket Delivery can be selected via ticketek.co.nz when accessing from either a PC or smart phone, or ordered through the call centre. Every NBA team and venue sets its own policies, so you'll want to check out the rules for the venue you'll be attending. No, the credit card pre-fill feature simply gives you the option to save your card details. To do this, please check the 'keep me signed in' box when you log in. Ticketing - Marcus Theatres Frequently Asked Questions | Landmark Cinemas Please visit your local theatre for specific details. For security purposes, you must still enter your password when purchasing or updating your account details. For more information & queries regarding the Major Events Act, contact vic.gov.au/ticketscalping. You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. . Are tickets in Deals priced differently for Child/Concession? Ticket exchanges MAY be available for this event. Will I see personalised content on the mobile site? My tickets have not arrived after a reasonable amount of time, what do I do? ticketek junior ticket age - thejohnsonvillepodcast.com Unfortunately, Special Engagements carry a pass restriction. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. Ticketek may not replace tickets where seating is unallocated (general admission tickets). You are required to present your credit/debit card and photo I.D. All requests are subject to availability at the time of exchange and must be of equal value of the original ticket(s) purchased. The Seller's Terms are also available from Ticketek on request. What are Ultimate Tickets? - Ticketek Australia You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. What is the convenience fee for, and can it be refunded? I ordered a lanyard with my ticket purchase, when will this arrive? Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand In addition, Apple's Passbook is time and location based, so provided you haven't disabled the feature (in Settings or back of the event pass), tickets added will automatically open and show on the iPhone lock screen when you are within a radius of the venue and event time, making entry into an event with a mobile ticket even quicker and easier. Was this information helpful? Safe, secure, and easy online ordering. Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. Wheelchair & accessible bookings *Non-alcoholic beverage available for those under that age of 18 Some events have more than one price type. As with all ticket purchases, we recommend that you check/confirm dates and times of the performance you intend to purchase before completing the checkout on Ticketek. If your session time expires, you will receive a notification and will be required to access the site again. What is a price category? We will be in contact with you within two business days of receipt of this information. On some occasions seats are released closer to the event. How do I gain entry to the venue using Passbook? You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems. For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. What are accessible seats and how are these purchased? Why does the app ask to use your current location the first time it's opened? chevron_left. Are Refundable tickets offered on Gift Voucher sales? To purchase more than one set of tickets to multiple events, click on the. There are many ways you can redeem your Ticketek Gift Voucher. By accessing or using the Services, you represent that you are at least 13 years of age. You will then be able to add more tickets to your shopping basket and pay for all tickets at once. If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. There was a spelling mistake in the email address entered. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. *VIP Experience ticket holders can pick up tickets and vouchers from 1 hour pre-show on the day of the event at the VIP section of the main bar in the Stalls foyer, downstairs at the Princess Theatre. Upgrade your theatre experience and treat yourself to a night to remember with a Marriner Group VIP Experience, which includes: *The Package is not redeemable for cash Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. If your Gift Voucher is a pdf, the expiry date is 12 months from the purchase date listed. Direct from Broadway, the dazzling, brand-new production can now be enjoyed in one magical evening. Ticketek acts as agent for the Seller in the sale of all tickets. Change My Location At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. You can definitely purchase tickets online! You can access specific privacy information for Friend Spotter . Where do I redeem my Ticketek Gift Voucher? From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. For assistance with accessible seating please visit Ticketek or Ticketmaster for further information. What is the age limit for a child ticket and are these available in all price categories? Held seats are sold on a first-in basis. Some States have specific legislation in place to manage the sale of tickets in certain circumstances. Pixar Putt - Australia | FAQ If you have special seating requirements such as wheelchair access, hearing difficulties or you require companion seating please contact us on 0800 686 677. You must apply for a refund within a reasonable time. Please note there maybe no replacement for General Admission tickets. No. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. How do I add my mobile tickets to the Ticket Wallet? Who is entitled to a concession or child ticket? Upon arrival at the Event, you must use the NZ COVID Tracer app to scan the Event specific QR codes. Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. What are the terms of General Admission (GA)? The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Postponed and Cancelled Events. Can I request a partial refund on my purchase if I have selected Refundable tickets? When can I request a refund if I have purchased Refundable tickets? You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. Please monitor the "More Venue Info" link for venue policies, including health and safety protocols, which are subject to change. ezyTicket is Ticketek's print-at-home PDF ticket and is currently available for selected events only. Ticketek - Refundable Your region is identified by your IP address. Customers are given fair and safe access to tickets and pay prices that reflect this. You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. A total of 10% of the adult fare will be charged for the infants' ticket. Once tickets are added to Passbook, simply open the Apple Passbook app. Ticketek New Zealand Limited (company no. Please use the. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. Proof of purchase may be required for any refund or exchange. In an New Zealand first and unique to Ticketek mobile ticket, you'll have the option of sending every person in your booking their own individual ticket via Text. Official Cricket Tickets | cricket.com.au Cricket tickets There are currently no tickets on sale. To have a reserved seat for a child under 5 you will need to purchase a child . If family tickets are available, they will appear here. How do I update my credit or debit card details once they have been saved? When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? We accept cash or the following credit cards: Visa, MasterCard, American Express and Discover. We liaise closely with event organisers on matters related to ticket scalping. Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. If you purchased tickets through any other channel, please contact the seller directly. No. I've sent an email invitation but some or all of my friends did not receive them. Check the delivery options and conditions of your purchase as some ticket types may require you to collect at the venue only (VIP, packages etc) Simply open your mobile ticket as usual from the SMS you receive from Ticketek. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.co.nz (the "Site"). Founded in 1979, the company is owned by TEG Pty Ltd with its headquarters in Sydney and operates ticketing operations for entertainment and sporting events in Australia and New Zealand.There are companies using the name Ticketek in other countries however these are not a part of the Ticketek Australia/NZ operations but are a part of Ticketek . Can I use more than one Ticketek Gift Voucher in the same transaction? No, refundable tickets can only be selected during the original purchase. If you have purchased concession tickets, you are also required to present a valid concession card.
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