The 1, 2 and 3 mile deliveries were paying around $28-$29 per hour. Rather you want to call it the Uber Eats acceptance rate or the Uber Eats confirmation rate either way we are stick with it as gig workers in this gig economy if you are a Uber. Like other apps that pay you for driving, Uber Eats takes cancellations much more seriously than acceptance rates. You don't have to accept them. This makes it easy to accidentally hit the accept when you are picking up your phone. You can read more about Ron's story,, background, and why he believes making the switch from a career as a business manager to delivering as an independent contractor was the best decision he could have made. But the thing about being an independent contractor is that the moment you accept an offer on Uber Eats, everything changes about your relationship with Uber. As a driver, your ultimate goal is to make as much money as possible. This screenshot above shows the area that you can tap on to accept an offer. They can also lead to missing some good deliveries. Learn why it was the perfect career move, and how it all led to the Entrecourier website. So now Uber knows the food was picked up, and they see you were there before. That estimate includes the drive to the restaurant, and then to complete the delivery. Now you know the total miles you can expect to drive, an estimate of total minutes, and cross streets near the customer. I know that he accepts a lot of s*** orders and basically anything that comes his way. Uber Eats is saying we have this delivery available. Realizing his experience could help other drivers, he founded EntreCourier.com to encourage delivery drivers to be the boss of their own gig economy business. It would help if you had some idea of what a good rating is. Earnings help cover the cost of operating this site. Its as simple as that! Cherry-picking your rides may seem scary at first because of how much pressure these companies put on you, but they do it for them. PSA: Acceptance Rate Does not matter. Uber Eats has told some drivers in a select few markets that they will no longer provide up-front delivery information, Uber Eats delivery cancellation rate help article, Doordash, who is very transparent about their completion rate policy for Dashers. Drivers in the test markets who have rejected more than five of their last ten offers will no see all of the delivery information when offered a delivery. Please include attribution to EntreCourier.com. The best way that I've found is to set a price. If I get the time, I want to do this on a lot more deliveries to see if it continues. However, Uber could take a page from how that food delivery service does things. Actually, I probably shouldn't call it a delivery order, as it's not an order until you accept it. His work has appeared on dozens of personal finance websites like Money Crashers, The College Investor, Investor Junkie, and more. The most common issue is if an order comes in while you don't have the Uber driver app open on an Android phone. On Spark, your acceptance rating is the number of offers you accept out of the total offers you received. The contract only goes into effect the moment you accept an offer. I have a feeling he is just in his honeymoon phase but curious if anyone has any input. This Online World is all about providing people with honest ways to make and save more money by using technology. The thing to evaluate is first, how frequently is Uber Eats sending offers to you? My income, though, has gone way up since I started accepting less. Or is there something else different about the two? The same thing if you actively decline an offer. I don't worry about acceptance rate. If orders dont pay enough to be worth it for you, dont take them. In fact, your acceptance rate doesnt impact how many order requests you receive. That trial seems to have ended. My acceptance rate is low for my are as well and I live in upper west side manhattan New York like I would get a lot deliveries for $5-9 to travel like 6 miles including a $1-$4 sometimes even lower than that. Keep in mind the thing I've said a number of times: delivery offers are a bid for services. Usually on eats 40-50% of earnings is from tips and the minimum payment is 2.50. A strategy for maintaining and increasing profits when Delivery apps are slow, Delivering Catering Orders on DeliverThat with CEO Aaron Hoffman, He left a career as a business manager to deliver full time for gig economy apps like Uber Eats, Doordash, Grubhub, and others. I don't worry about the tip other than in that borderline range. If it's more than 40 cents a minute, it's worth taking. This is when you go back to playing the averages. According to Uber Eats, the acceptance rate is no longer displayed in the app because it does not affect a driver's ability to earn promotions. It's impossible for there to be an eight dollar tip on that offer. This means that maintaining a high acceptance rate is no longer necessary to qualify for promotions or bonuses. Ron Walter made the move from business manager at a non-profit to full time gig economy delivery in 2018 to take advantage of the flexibility of self-employment. Uber Eats on the other hand is much more consistent on exactly when they cap part of the tip in the delivery offer. The only time that I'm letting that influence me is that reverse cherry picking idea if it's a $3 offer I might just jump on it right away. Though its true these companies make a big deal of your acceptance rate, constantly telling you when its low, and to get it up for added benefits, for the most part, as a driver, your acceptance rate does not matter. I find that taking longer less profitable deliveries costs me more than any pauses between orders. Customers even care about your acceptance rate, though they may not realize it at first. Before those changes, Uber didn't let you know much about the delivery. Most likely you wont get $10 per request if you accept half of the orders. He left a career as a business manager to deliver full time for gig economy apps like Uber Eats, Doordash, Grubhub, and others. Do Bloggers and Content Creators Have to File Quarterly Taxes? Ron has been quoted in several national outlets including Business Insider, the New York Times, CNN and Market Watch. This is because frequently cancelling active orders results in a bad customer experience, which is bad for business. Uber Eats states its important to accept orders whenever possible, but the takeaway is that you cant get deactivated for having a low Uber Eats acceptance rate. For instance, the $4.50 delivery offer in the screenshot above likely had a tip of around $2 to $2.50. Get exclusive content delivered right to your inbox. That is only a bid for your services, not a delivery order or assignment. How do you do that when you don't know what you will get? Anecdotally, I've also been delivering with Uber Eats for over 5 years and have consistently maintained a low acceptance rate. Could this help someone else? No. Uber Eats does provide a minute estimate in the offer now. Here's what Uber says about it's deactivation policy: "Each city has its own cancellation policy. If you want to receive other offers quickly, it's far better to reject the offer than to let it time out. Home Blog Delivery Contractors Gig Delivery Platforms Uber Eats Uber Eats Strategy Does Acceptance Rate Matter on Uber Eats? One of the best practices to this is to disable always on top permission after going available on the app (you can't go available with it disabled). All rights reserved. There was a long time I didn't take any offers on Uber Eats, but that was a time when they didn't give you any of the information they now give you. You cant check your Uber Eats driver acceptance rating anymore in the app. Of course, they like to play the guilt card. Okay, so which one is it? Your Uber Eats acceptance rate doesn't matter. Obviously you need to make your own decisions. First, Uber Eats no longer tells you your completion rate. Click on the text box below to copy the code. I have yet to find anything that says exactly how Uber Eats defines their acceptance rate. Notice that the mileage was higher, and this is an order in the central part of Denver (meaning slower traffic). As an independent contractor you are free to decide whether or not a delivery offer meets your price. While it is important to accept trips when you are able, we no longer display your acceptance rate because it does not have an affect on your ability to earn promotions. Doordash Taxes Made Easy: The Complete Guide for Dashers by a Dasher. It is important to maintain a high acceptance rate to provide reliable service to restaurants and customers. One thing I will say is that Uber Eats can go hot and cold, where I can be slammed for a bit and then it gets quiet. Do you know what the reality of ignoring or declining trips to your accepting trips ratio means to Uber and their assumed logarithm? Uber Eats states it's important to accept orders whenever possible, but the takeaway is that you can't get deactivated for having a low Uber Eats acceptance rate. If I do, I'll accept it. I'm not a fan of oversimplifying things. Final Thoughts If you know your averages, you have an idea what to expect. As mentioned above, this happens very easily. Get help with your Uber account, a recent trip, or browse through frequently asked questions. If you were doing eats would you take these in order to keep diamond or any level for that matter. However, for most markets and in general, there isn't a minimum rate to maintain. Perhaps the most important thing you should know as an Uber Eats delivery driver is that you are not an Uber employee. Understand that your contract with Uber Eats is on a delivery by delivery basis. As a driver, your ultimate goal is to make as much money as possible. Personally, I'm declining that sucker pretty quick because the chime is annoying, AND a new offer is more likely to come in quicker. Should I Deliver on Christmas for Doordash, Uber Eats and others? For example, for promotions and quests, Uber Eats states: "As of August 21, 2017 Uber is no longer tracking acceptance rate or cancellation rate against Quest promotions." Doordash is very clear what the standard is and the Doordash app displays current completion rates. Could this help someone else? That's an insult I'm not traveling 6-7 for that low pay. The first improvement was they started providing a map of where the delivery was going. Then once one comes through with a good delivery, I turn the others off and complete that delivery. Please share it. In this article, we'll examine: Your acceptance rate is the percentage of delivery offers you accept on the Uber app compared to the number of pings or delivery offers you receive. However, they added more information. This is another common DoorDash trick that also applies to Uber Eats. With the way that the delivery app pops up when you receive an offer, especially on Android phones, it's very easy to have the offer pop up on you while you are doing something else on your phone. Please read our disclaimer for more information. There are situations where drivers suspect that Uber is secretly punishing drivers for rejecting offers. However, that doesnt mean that you get nothing for having a high acceptance rate. Whether to accept or reject that bid is completely a business decision you have to make. Since those streets never cross, that's not very helpful in identifying the precise area for the customer. Your email address will not be published. Well, heres what some Uber Eats couriers are saying about acceptance rates on Reddit and what rates they actually have themselves: As you can see, all of these Uber Eats couriers have acceptance rates well under 50%, and two drivers are in single digits! That is because customers have an hour to add or change the tip. Uber Eats simply lets you reject the delivery offer without selecting a reason. Your email address will not be published. Uber Eats does not provide the delivery address on the offer. Because I never trusted bike phone holders, I often kept my phone in my pocket. They finally started to change things up. During the period before they added the second wave of new information, if I was already in progress on a delivery the only information I got was the dollar amount, restaurant, and distance to the restaurant. When it comes to making money in the gig economy, food delivery jobs are incredibly popular. Posted on Published: July 6, 2022- Last updated: December 7, 2022. You can also sign up for Uber Eats if you havent started driving yet. That's the whole point of being a driver in the first place, isn't it? I've had several times where the cross streets listed were in paralell to each other. Using the 50 cent rule I would need to believe I could finish it in 23 minutes or less. For example, if you accept eight out of 10 delivery trip requests, your acceptance rate is 80%. To maintain its high standard of service, Uber Eats pays special attention to its acceptance rate - that is, the percentage of orders that are accepted by restaurants. It was still far from perfect. This prevents the acceptance screen from popping up while you're using another app. Your email address will not be published. I can't say for sure whether they do or do not punish you. If you have to sit there rejecting offers for a half hour before getting one that pays well, that tells you that you've set your price too high.

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does acceptance rate matter uber eats