Powered by Invision Community. However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. For guests residing in the UK and Ireland, full payment is required at 57 days prior to departure. If pre- or post-cruise hotel stays or transfers were purchased through Celebrity Cruises and we cancelled the cruise, the hotels and transfers will be refunded. Residents of North America with nonrefundable flights booked through Flights by Celebrity will need to contact the air carrier to check for available options. A refund form can be accessed at https://cancellation.celebritycruises.com/?brand=C&program=cancel for travel agents access Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. Sign in or create an account. Call us at 800-278-4737 if you need help finding the perfect cruise. Click here to reload the page in order to enable certain features. There is no need to call to initiate the process. We'll run a soft credit check to find special offers, but it wont affect your credit score. 2023 Celebrity Cruises, Inc. Yes, your Future Cruise Credit may be used across multiple itineraries if there is a remaining balance after initial use. Guests with a higher risk of severe illness may wish to consult with their doctor prior to booking or sailing with us. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Received FCC on March 16. More happens on the Edge. World Travel Holdings cruise brand websites have a help center that provides guidance on when FCCs will arrive. OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. Certain promotions will be excluded from the policy. However, FCCs cannot be used to obtain a refund. Please view our advertising policy page for more information. If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. I know Celebrity has removed sail by dates for FCC but they really can't be cruising for quite some time so don't want to have FCC hanging out there, especially since they requested a refund and there is quite a bit of $$ involved as you can imagine. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Celebrity sailing. You may change the price and offer as many times as desired up to 48 hours before the scheduled departure of the sailing. Luke Lankford and Mary Jo Mattingly like to spend . Royal Caribbean and Celebrity Cruises recently said their pandemic-era future cruise credits would never expire. 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. Most cruise lines typically have issued FCCs within a couple of weeks after the cancellation has been announced, but other cruise lines can take weeks or months to process them. Hopefully it can be worked out. Your Future Cruise Credit may be used across multiple sailings if there is a remaining balance after its initial use. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus the addition of any amount paid. Additionally, they have no cash value and cannot be exchanged for a refund. Book all in a cabin and apply all FCCs. Refunds will be processed to the original form of payment. If you do not opt-in to receive a Cruise with Confidence FCC, the cancellation policy tied to your reservation at the time of booking will continue to apply. https://cancellation.celebritycruises.com/?brand=C&program=cancel. If a Future Cruise Credit was used to pay for either all or a portion of your existing reservation, we are making it easy for you by combining all funds into one FCC. Some cruise lines require you to pay for a deposit and use your FCC towards the balance. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. All FCCs (new and existing) must be used on a sailing . Its not quite as simple as it sounds, though. The original cruise fare price and promotion will be protected when selecting an alternative Caribbean sailing aboard Celebrity Summit departing between 9/16/21 and 10/30/21. You must use the future cruise credit towards a future Holland America Line (HAL) cruise booking within 12 months from date of issue or it will be forfeited in its entirety. What about hotel and transfers? You can redeem any FCC by calling us! You can redeem any FCC by calling us! For instance, at some lines, the credits cant be used to pay for the initial deposit on a future cruise or for extras" such as prepaid gratuities or drinks packages. Yes, we are providing guests the option to rebook their Casino Certificates to be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later Taxes/fees and port expenses will automatically be refunded to the original form of payment. Is it perhaps just 'some' FCC that are transferable and some not? If they can't get the refund they are due, will we be able to transfer the FCC to us for our use and we can give them the related $$? Carnival Cruise Line Reminds Guests to Claim FCC and Onboard Credit Offers Prior to March of 2020, Celebrity Cruises offered a Best Price Guarantee policy allowing guests to change the cruise fare price or promotion on their booking, at prevailing rates, before final payment was due. FCCs have a set monetary value that can be applied towards the purchase of a new cruise vacation. Even if youre not familiar with World Travel Holdings, you surely know its brands, which include CruisesOnly, Cruises.com, Cheap Cruises, Dream Vacations and CruiseOne. Any remaining funds on the FCC will continue to be available until you have used the entire value of the FCC or it expires, whichever occurs first. The cruise fare is processed separately and will be issued within 30 days of our receipt of your request. I thought I would receive just one FCC for the total amount I paid, not divided by 3. If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, can I now choose a refund? Celebrity has extended the expiration date of previously issued FCCs issued as compensation from a suspended sailing or participation in the Cruise With Confidence program. The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. Still waiting for taxes and port charges to be refunded to my Credit Card. After March 31, guests will still receive the FCC, but will no longer qualify for the onboard credit. You can use the second FCC on another booking. Can I use the Future Cruise Credit across multiple itineraries, or does it have to be used for a single booking? You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Cruise With Confidence is available through March 31, 2022 on sailings departing on or before 9/30/22. In most cases, cruise lines do not allow FCCs to cover the cost of prepaid shore excursions and drink packages. If you booked through a travel agency or third-party online travel site, you must contact whomever created your booking in order to request a refund. FCCs are not refunded back in the form of cash. That means you've. Many times, in lieu of a direct cash refund, a cruise line will take the price of a refunded cruise and issue . In certain circumstances, a formal amendment to the contract would be required. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. Just received the FCC and we each received one. Is the FCC transferable to a friend or family member? The ability to reschedule or Lift & Shift a booking to the following cruise year at existing rates expired on January 31, 2021 and is no longer available within the Cruise With Confidence program. Future Cruise Credit (FCC) - how to transfer to another cruiser Is The White Lotus breaking up with Four Seasons ahead of Season 3? 222222222222. 6 points per dollar on eligible purchases at hotels participating in the Marriott Bonvoy program, 4 points per dollar at restaurants worldwide, U.S. gas stations, wireless telephone services purchased directly from U.S. service providers and U.S. shipping, 2 points per dollar on all other eligible purchases, Earn a free-night award each card renewal month (up to 35,000 points), Receive 15 elite night credits to jump-start status, Must spend $60,000 in a year for second free-night award. hbbd```b`` ,"%A$ Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. The FCC holder has to call then they issued a new FCC to the recipient. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. These new processes and protocols are in the final stages of development, and once finalized, will be shared with guests and travel advisers. Kim Kardashian Doja Cat Iggy Azalea Anya Taylor-Joy Jamie Lee Curtis Natalie Portman Henry Cavill Millie Bobby Brown Tom Hiddleston Keanu Reeves. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. If Celebrity Cruises best price guarantee results in a decrease in the guests cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guests cruise. Multiple FCCs may be applied per guest within the same reservation. That's how they explained it to me, and arrived at $475 certificate. Transferring FCC upon death : r/Cruise - Reddit It also has an expiry date limiting it's value as well. Several cruise lines will allow FCCs to be transferred to another person, but its also important to note that they have no cash value and often times only one transference is allowed. Planning a cruise? It is best to consult with your travel agent regarding the cruise line policies regarding transferring FCCs. You might receive a Future Cruise Credit if a . Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare(available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. Click here to reload the page in order to enable certain features. Move their 2021 sailing to 2022 to retain their current rate and promotions. Yes, so long as you request it on or before the relevant deadline. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later.
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