Existing customers can now renew the garden waste service for the period 1 June 2023 to 31 May 2024. David Medlock has joined a prestigious list of people and organisations to be awarded the Honorary Freedom of the Borough. Yes, but there will be a charge. If you have presented your bin for collection by 5.30am on the morning of your collection and we genuinely miss this, we will return to collect your bin as soon as operationally possible. Report a missed collection of refuse bins, bags or trade waste. If you wish to make a complaint about the service, you should contact us via email at gardenwaste@boston.gov.uk or via telephone on 01205 314200 or by completing the online form by visiting www.boston.gov.uk/complaints. You should report your missing sticker to us by emailing or calling us on 01205 314200 and we will arrange to send you out a new sticker. Please present your bins at the kerbside with the handles facing outwards on the night before your collection, or by the latest 5.30am on the morning of your collection. No, if you decide to purchase the service part way through the year, the cost will still be 45 for the collection of one bin and 20 for each additional bin and payment will be valid until the 31st March the following year. Unlike household waste, local authorities are not required to collect garden waste. We understand it makes sense for people to share a bin especially if both parties do not generate much garden waste. Please note that getting a household set up in the scheme can take up to 14 days, so by signing up after the start of April, you may miss out on your first collection. We will not empty any bin(s) that does not display a valid sticker or where the sticker cannot be clearly seen by crews at the time of collection. Click on this link for more informationgetcomposting.comor you can take your green waste to one of the County Council'sHousehold Waste Recycling Centres. It costs 20 extra to empty each additional bill. Your card details are stored on a server behind a secure firewall. Search fees. If subsequent bins are paid for, they will be charged at 20 per bin. Old accounts did not get transferred. These optional cookies won't be set unless you enable them. Our collection crews are instructed to only collect brown bins which display a valid garden waste sticker. If you die during the period you have paid for the service, then a pro-rata refund for the annual service charge only will be made to your estate, or to an individual who has been identified as being granted probate. Another resident wrote to say: Today we received our sixth all dated the same. Your garden waste collections will then resume 19 February 2024 until 31 March 2024. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. Capita Software Services process all payments on behalf of Boston Borough Council. You willreceive a written response, giving you the decision made and the reasons for that decision. Here, weanswer somecommonlyasked questions about the new Garden Waste Subscription Service. Capita Software Services' online payment management solutions are independently and rigorously security assessed, and are certified by Visa and MasterCard as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor. Email: waste.management@hartlepool.gov.uk, Customer Services If you're moving address you should take your garden waste bin with you. These optional cookies won't be set unless you enable them. See our tips on how to reuse your unwanted bin. Allow five working days for your payment to reach us. Please note: All bins need to be presented for collection by 5.30am on your collection day Sign up and pay via a one-off online card payment. You will only have a new my account if you have set this up since then. Our collection vehicles are also fitted with CCTV cameras and we may carry out checks on bins which have been reported as missed, we do this to make sure our resources are being used effectively and that we can respond to enquiries more effectively. You can pay your bill by debit card using our secure Pay Online facility - link below in Useful Pages. To check your bin collection dates for Boston, visit the Boston Borough Council website. Boston Council's garden waste collection service will be open to sign up for from the beginning of February. You can pay your Council Tax online, over the phone, by Direct Debit or in person at any Post Office or PayPoint station. We will issue you a new sticker which you will need to apply to your bin(s), replacing your old sticker. All of your personal and card details are protected using 256 bit encryption, when transmitted over the internet. Unfortunately we cannot give a refund to someone else without satisfying the necessary legal requirements. Full terms and conditions can be found here. [793KB] Our opening times are changing from Monday 1 May. This site is protected by reCAPTCHA and the Google, This website and its associated newspaper are members of Independent Press Standards Organisation (IPSO). The competition is not open to employees or members of Boston Borough Council or their immediate families. Payment of council tax is due in statutory instalments and must be paid on or before the due date. No. Also you can choose to pay over 12 months instead of the statutory 10. If you do not have a brown bin, you should purchase one from the Council at a cost of 25 for this purpose. The transfer of service to a third party where the third party is living at a different address is not permitted. Simply complete the Direct Debit form (PDF) [793KB] and returning it to us by email or post. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. The report covered Blue and Green bin replacement charges only. receive a garden waste (brown bin) collection each fortnight. Should you experience any problems using this service in the first instance you should contact our customer services team via telephone on 01205 314200 during office hours. The garden waste must not be placed in plastic bags or any other sort of packaging as this affects the composting process and reduces the quality of the compost. Welcome to the Boston Council 24 hour secure Internet payments service. If your bin becomes damaged via the collection process we will repair or replace it free of charge, as soon as is reasonably practical, on one occasion. In view of this please ensure that any garden waste is loose in your bin and not overly compact, that you do not overfill it and that is not overweight. You should contact us by emailing or calling us on 01205 314200 and you can purchase a new bin at 40. It no longer goes to environmentally-unfriendly landfill but to the Energy from Waste Plant in North Hykeham to generate electricity. As it will take us four weeks to work around the full town, some households will not receive their first collection until four weeks after the commencement of the service. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. When you sign up for the service you will be informed of your collection day. Revenues & Benefits Telephone - 01205 314202. It was said by a member of staff at Boston Borough Council during a telephone call to a resident in Boston on 8th April 2016, that only 2000 people in the borough had been polled in . Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. The compost produced from your garden waste is sold by the end processor and has a variety of uses in the horticultural and agricultural sectors. We will not be responsible for cleaning any bins at any time during or after collection in any circumstances. Boston Market UK is again this year joining other markets across the country taking part in Love Your Local Market. If we miss your bin, please report it to us on 01205 314200. Each of these companies process your information and are bound by contract to meet their Data Privacy obligations. There is less than one month to go until the Boston May Fair returns, where the Showman's Guild arrive to take over the Town Centre with their variety of fairground attractions. These optional cookies won't be set unless you enable them. If you are new to the scheme for 2023, you can sign up online through card payment now where you can also purchase a new brown bin at the cost of 40. You can use your existing brown bin or there is a 40 charge for the purchase of a new bin. You should ensure your bin(s) is placed on the curtilage of your property on the night before your collection or by 05:30am on the morning of your collection. One of you will need to make a payment to receive the service, it will be your decision as to whether you want to share the costs of this with your neighbour. No. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. Please contact us on 01429 523333 to inform us of your new address. Unfortunately we are unable to give a refund should you decide part way through a service you no longer need it. Whenever we need to update you on waste and recycling, you can now receive this information direct to your inbox. Bin charges:New and/or replacement bins will be charged at 40 each. Customers will automatically be entered into this prize draw when payment has been made. Sundry debtors invoices. Things that you can put in your brown bin are: Cut flowers. These optional cookies won't be set unless you enable them. We will replace stickers free of charge for any property which has already subscribed to the garden waste collection service. Alternatively, if you are the bank account holder, call us on 01205314200. Our online payment system for the garden waste collection service 2023/2024 is now live. The Council continues to experience a range of budget pressures, as well as being significantly affected byinflation. This will cover garden waste collections made between 3 April 2023 to 31 March 2024. It is a common concern that fly-tipping will increase as a result of the introduction of charges for garden waste collections. Garden waste. If the bin lid is ajar or open, this could damage our collection equipment and injureour crews. We reserve the right to cancel collections due to circumstances beyond our control e.g. If you do not have access to the internet, you can also call us on 01205 314200 and pay over the phone with our customer service team. You will receive an automated email notification to confirm this to the email you supplied us with when signing up to the service via direct debit. Please visit www.boston.gov.uk/find-your-bin-day and type in your postcode or street address and you will be presented with information showing your next collection day. Pay by cash, free of charge at any PayPoint station. Boston Borough Council may also use your information for other lawful purposes such as to prevent fraud. Ferry runs aground with baby on board after smoke in engine room, Nurses strike continues: Major disruption for NHS services in England, Additional flight to evacuate Britons from Sudan today, Ryanair cancels 220 flights over May 1 bank holiday due to strikes, Hardcore coronation fans already camped outside Buckingham Palace, One dead and seven injured in Cornwall nightclub knife attack. If your bin is damaged, email us to report it at or call us on 01205 314200. For information about missed bins, bulky waste, garden waste, and to request a new bin, visit: Boston Borough Council; East Lindsey District Council; City of Lincoln Council; North Kesteven . If a green bin is found to contain garden waste, it will be rejected and will not be emptied. If we hold bank details for you any monies due to you will be returned by BACS, if not then a cheque will be issued usually within 10 days of your account being closed. The chargewill commence in April 2023, and we will begin to take payment from residents who wish to participate in the scheme in advance of this date. We collect your garden waste and take it to a waste transfer station, it is then loaded into trailers and transported to an end processor for composting. This will make sure your payment credits your Council Tax Account. The contract is with you as the purchase of the service. People across the country and the Commonwealth are invited to celebrate the Coronation of His Majesty The King and Her Majesty The Queen Consort over a weekend of special events on 6th to 8th May. Car parking season tickets. If your bin(s) is not presented by 5.30am, then our crews will record this on their in- cab terminals as 'not out'. To ensure that your collections continue you must contact us to transfer the service to your new address. Regardless of the above, you decided that in April 2016 you would put a yearly 30 charge in place for residents to have their garden waste brown bins emptied. Your direct debit will automatically be cancelled on our system. If you choose not to sign up to the garden collection service, you will need to make alternative arrangements for your garden waste. The refund will be pro-rata from the next whole month after the date of death. You will be notified of the charge/payment date. If you sign up online this year by Sunday 30th April 2023 then you could be in with a chance of winning the years' service for FREE! Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. If you change your mind, you have 14 working days from the day following payment to cancel your subscription. Hartlepool Moving outside of Stafford Borough - no refund will be available for any subscription that has been paid for that calendar year. South & East Lincolnshire Councils Partnership, Because you are not the resident or owner. Please do not add any extra characters or digits as this may prevent us from allocating your payment correctly. We will regularly check our system with crew information and in-cab technology to verify bins which are shared between property locations and we reserve the right to reject and not empty of service any additional bins which we have reason to believe are shared outside the terms and conditions. If you pay by debit or credit card, you must renew the service every year. Residents are encouraged to keep their brown bins in case they decide to take up the subscription at a later date, or to assist with home composting. You will need to contact us for a replacement bin by calling 01429523333. Once you've paid, we will send out your new bin . This may be a different day from when your green and grey bins are collected. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. Angry Boston residents have contacted The Standard after receiving multiple stickers for their brown bins. They will need to know the amounts to be paid, dates due and your Council Tax account number - these are all on your bill. Our website uses necessary cookies to assist with your use and navigation of the site. UK Shared Prosperity Fund. For example HP19 8FF. You can pay by card now. Bidding Prospectus and Expression of interest now available. Here you can pay online for some council services including: Before using this service please ensure that you have your account or invoice reference to hand along with your correct payment amount. Regardless of the above, you decided that in April 2016 you would put a yearly 30 charge in place for residents to have their garden waste brown bins emptied. No refund will be given for this. Our website uses necessary cookies to assist with your use and navigation of the site. Bereavement services. Garden waste must be loose contained wholly within the bin with the lid firmly closed. Due to pressures placed on our budgets as a result of austerity measures, it simply became unaffordable to continue to provide the service without a charge. South & East Lincolnshire Councils Partnership, David Medlock granted Freedom of Boston Borough at ceremony, Celebrate your local market with 'Love Your Local Market'. The garden waste subscription charge for 2023/24 is 35 for the emptying of one brown bin fortnightly. If the contents fail to empty fully during collection we will not return to collect any waste which remains in the bin. Swale Borough Council. Yes, you can subscribe anytime during the year but you will only receive the remaining collections due and will still pay the same price. If you decide to join the scheme at a later date and require a replacement bin then there will be a charge. At that time, we asked for a one-off payment to cover the cost of purchasing a brown bin.". If a collection was due at your property during this 14-day period, you will still be charged, but may not receive the collection. The sticker must be easily visible on your bin for itto be emptied. As a result, Hartlepool Borough Council is facingincreased costs of 10 million. I rang the council and was told that this was an error by the people sending out the information. There are appeal rights if you consider you are not liable to pay council tax. For this reason, it isfelt that introducing a charge is fair, as the service will only be used by those households that wish to subscribe. New system. We use Secure Socket Layer (SSL) technology, a standard supported by most major internet browsers. Garden waste is collected from subscribed properties once every four weeks during the collection season. Housing benefit overpayments. We will empty brown bins displaying a valid sticker 20 times alternate weekly between March and November, but we do not empty brown bins during December and January. Missed collections can be reported by completing our online form or by calling 01429523333. Not all properties in Hartlepool are suitable for a garden waste collection service. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. As this is a new email address, it may be the case that the receipt for your payment email may end up in junk or quarantine folders. We have no way of determining if a bin supplied by a customer meets required standards. We ask that if you regularly generate more garden waste than your bin(s) can cope with, then you might want to consider purchasing another bin. Home Bins, Littering and the Environment . Updates to your garden waste service will be publicised on the Boston Borough Council website, social media and the local press. Your bin will need to be presented for 7.30am on the day of collection. The fixed charge applies to all households regardless of personal circumstances. The Lincolnshire EfW plant was fully operational from March 2014 and treats up to 190,000 tonnes of residual waste, diverting it from landfill and exporting 105,000 MWh of electricity in the process. Please also complete the form if you're moving out of our area and wish to cancel your garden waste bin. It was said by a member of staff at Boston Borough Council during a telephone call to a resident in Boston on 8th April 2016, that only 2000 people in the borough had been polled in regards to the brown bin emptying payment. Direct Debit. As a result, Hartlepool Borough Council is facing increased costs of 10 million. You will then need to pay an annual collection charge. If you die during the period you have paid for the service, then a refund for the annual service charge will be made to your estate, or to an individual who has been granted probate. We accept no responsibility for personal agreements made between neighbours. Our website uses necessary cookies to assist with your use and navigation of the site. being overloaded or due to age, the cost of replacement will be chargeable to you at 40. If you have received a Boston Borough Council invoice, and the Invoice reference number starts with a letter, for example W,B,R,L, then please can you use the 'All Other . If you have already paid for the collection service, you will not need to pay for this again and we will send you outa new sticker. We will not return to collect a bin if the waste has not been emptied. Green-fingered residents pay 30 a year to have their bins collected and in order for refuse collectors to identify those who have paid they are issued with stickers to place on the bins. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. Contact Information from Boston Borough Council. On 1 April the single new council for North Yorkshire launched replacing Scarborough Borough Council and other local authorites in North Yorkshire. If you suspect any fraudulent activity please report it to the council on 01429 523333. We do not receive any income from the sale of compost, we only collect it as the Waste Collection Authority. To make a booking, visit Household Waste Recycling Centre | Household Waste Recycling Centre | Hartlepool Borough Council or call (01429) 523333. Garden waste can still be taken to theHousehold Waste Recycling Centre (HWRC) in Burn Road for free. These optional cookies won't be set unless you enable them. Your personal contact details obtained through your application will be used by Boston Borough Council to contact you should we need to obtain further information from you about your application and to notify you of the action we are taking following your application. Garden waste service. The new garden waste season for 2021/22 . All bins should be out at the designated collection point for 7.30am on your collection day. We may check in-cab technology and CCTV to verify a bin has been missed. If your missed collection is our fault then we will always make an effort to collect your bin as soon as possible. We will not provide a service to your new address in any circumstances unless you notify us of your change of address. The bin will need to be placed outside of the property of the householder who has subscribed to the service. If you do want to return your brown bin, you can do so online or by calling 01429 523333. We dont provide garden waste collections in the winter months as there is less growth and, therefore, less garden waste produced. This includes the introduction of an annual 32 charge for brown bin collections, bringing the Council in line with many other local authorities. No, but you can transfer your subscription to your new property. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. The following link provides useful information on composting your waste at home Home composting | WRAP. The cost for this service is: 43 for your first garden waste (brown) bin. New customers can pay and order a bin via our online form. If you don't have a large garden, an alternative way to deal with your garden waste is home composting. Most local authoritieshave already brought in charges for garden waste collections and there is no evidence of an increase in fly tipping. Collection charge. You will receive a letter each year detailing the amounts you must pay and the dates they are due. You may make a variety of payments using this secure site with most major credit or debit cards.What may I pay?You may pay for any of the accounts shown below by clicking on the selected item.Additional services will be added as we continue to develop this facility. If you do not have a brown bin, you should purchase one from the Council at a cost of 40 for this purpose. You can also take your garden waste to the Household Waste Recycling Centre at Bittern Way, Wyberton for free. If you are still unhappy, you can ask for your case to be referred to the council tax ombudsman. The charge to receive the garden waste service is 45 per annum for the first bin and 20 per annum for a second and any subsequent bins. Please contact us on 01429523333 and we will arrange for your bin to be booked in to be repaired free of charge. Winners will be announced shortly after this date. But there are incidents of people receiving up to 12 copies of the stickers. Pleasecontact us on 01429523333. Anyone found to be fraudulently abusing the garden waste service will be removed from the service and their bin/s removed from their property. La personne qui a lanc cette ptition a dcid d'agir. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. Once you have signed up to our service, you will automatically be entered into the prize draw. The budget report had been taken through the Corporate and Community Committee on the 17 th January . Your service begins once you have paid your annual fee. and returning it to us by email or post. Bins collections are managed by your district, borough or city council. Welcome to the Boston Council 24 hour secure Internet payments service. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. If you wish to query your council tax bill or ask for advice about your council tax charge, please contact our Revenues and Benefits staff. The service remains 45 for the first bin and 20 for any additional bins to be serviced, the same charge as last season. We may change your collection day at any time. We can often amend some of our collection routes which may mean the time your bin gets emptied will be different to your usual time of collection. There are no refunds after this period. too heavy, or due to age, the cost of repair or replacement will be chargeable to you at 40. Collections at the new property cannot commence, however, until the sticker has been removed from the bin at the previous property. Unfortunately we are unable to return to collect bins which are not presented at the time of collection. If you want to create a new account you can use our help page to guide you. Fly-tipping is a criminal offence with a maximum fine of 50,000, offenders can also receive a custodial sentence. Your garden waste (brown) bin won't be emptied until the correct year's sticker is displayed. Please note that stickers are non-transferrable, and crews make checks to ensure that only properties who have paid for the service receive a collection. All personal information will be processed in accordance with the current Data Protection Legislation and you have the right to see records relating to yourself and to ask that they be amended where they are inaccurate. If we do this, we will notify you providing details of when your new collections will be. We are responsible for the sweeping, litter picking and general cleansing of our land and public adopted highways, including emptying litter and dog waste bins and removing dead animals. Our website uses necessary cookies to assist with your use and navigation of the site. It is our practice to regularly assess levels of service take-up and cost-recovery, with a further review scheduled next year. Capita Pay360 are now sending email receipts from a different address. We may choose to check the vehicles on-board CCTV system to identify what went wrong. 87.5% of those 2000 residents said 'yes' they were happy to pay. At 40, the North Kesteven Garden Waste Collection Service continues to be good value for money. Garden waste must not be bagged, it should be placed loosely into your brown bin. Talk of waste! We will need one of the properties to register and make payment and this will be the property we will communicate with.
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