It is so frustrating that you cant speak to anyone useful. Royal Mail site unable to shed any further info on its progress. Hi Tracking number UU072652960CN . Tracking tells me it is in Langley. by AMONTY 28 Jul 2021, 10:09, Post by PeterP. by AMONTY 27 Jul 2021, 15:32, Post "We have received your item at LANGLEY HWDC, our international processing center. I contacted the italian mail service but they told me that it's not yet arrived at destination. More information will be available as it travels through our UK network. How can you help???? We do sympathise with you, we get a ton of queries as I previously mentioned. 2021-07-17 02:53 China, Item Leaving overseas 2021-07-16 03:12 Essentially, it will soon be loaded onto an airplane for dispatch abroad. Since then nothing. I totally understand that there are delays to be expected given the current global situation however I dont think it is fair for Royal Mail to still advertise that their delivery aim is 5-7 days. If there is a delay it may be that your item is stuck in customs which seems to be the norm, there could be a CUSTOMS CHARGE or there could be generally too much work for the system to cope with. by forzapanino 16 Jul 2021, 13:42, Post If you couldn't get it in time, contact the seller to give you a solution. One hub is for parcels for the United Kingdom, and the other for international parcels. Thankfully after call after call after call, i eventually ended up with a really lovely lady from HMRC who got both parcels sorted within a few hours. If you like a news story I posted please click the link to show support, NEW STARTERS/LOOKING TO WORK FOR ROYAL MAIL, THE PATHWAY TO CHANGE - REVISION ACITIVITY, THE PATHWAY TO CHANGE - REVISION ACITIVITY, https://www.royalmail.com/compliments-f Qf2AKAlVg4. Message board for Royal Mail employees and customers, Post Sent some gifts to my daughter in Seoul in time for Christmas and see that it is still stuck in Langley. Why accept international deliveries if they are going to sit in the HWDC for 2 weeks and who knows how many more. WHERE IS MY PARCEL, royal mail havent got it ref LX070838683CN. It's coming from China. Tracking parcel 1, Hi i didnt received my parcel yet.The tracking number shows me is in Langley HWDC Heathrow. I set two parcels to Chicago USA both same adress track and trace on the 24th Nov both arrived at Langley 25th Nov2020 one continued its journey and arrived,, GOOD, second one RN611987011GB still remains at Langley I understand that there are delays and Covid related issues, BUT, fail to understand why 2 parcels, sent same time same date same price, arrived Langley HWDC same day, how they were not despatched together the same time and day??? Can someone please help? I am just wondering if the 2 parcels are still going to be sent or if not return to me as I put my home address on the side of the box. and our I'm using Royal Mail tracking. I sent a piece of post tracked and to be signed for on 09/12/2019 to Ireland. Anyone got any more info on whats happening here? The conveyors read the bar code labels on the trays and then transport them to the desired destination. January 09, 2021, 4:56 AM 4) If not sent, will it be returned to me? Sorting center GBLALA. What Are the Reasons That Cause the Loss of Parcels? When I enter my tracking number on royal mail site, it has no trace. My parcel has been stuck at Langley for over 2 months now. by POSTMAN 16 Jul 2021, 17:05, Post Covid and Brexit cannot explain everything. The forecast is not 100% certain, and is based on 217 packages delivered in the last 60 days . But the first one is still missing in action. Checked again today 22 November at 0800 and still shows the same. Would you be in the position to update me please. Thank you all very much for your assistance- I will complete the feedback form. I sent an important document registered to the Uk, it arrived on 7th September at HWDC, and was only despatched to the delivery address yesterday 17th October. Please advise as to the status of this package. Please help to expedite delivery and advise on when I can expect the parcel. Nothing fair about it whatsoever. Its coming from UK to Ireland. By the time it is received, if ever, she will be too big to wear it! RR394460633TR this has been sitting in langley since 10th October Parcel stuck in Langley HWDC for 2 weeks Hello everyone, I have a parcel from the UK to Portugal that was shipped on December 5th, and it got stuck at Langley HWCD on December 8th, with no update since then: Updated on: Tuesday 08 December 03:44am - Item Received by Royal Mail - LANGLEY HWDC by MarcinM 26 Jun 2019, 09:23, Post Now is in Langley . 23/07/21 package arrived at Langley its now 17/09/21, WTF is going on? Message board for Royal Mail employees and customers, Post A package was sent to me from the UK since March 22nd 2020 tru hwdc,today is 3rd of june 2020 and im yet to recieve my packageservice is really poorwhere is my item pls??? 6:19 PM by Olyv20c 18 Dec 2019, 16:32, Post by Snaggletooth 17 Jun 2021, 19:26, Powered by phpBB Forum Software phpBB Limited. [citation needed], Coordinates: .mw-parser-output .geo-default,.mw-parser-output .geo-dms,.mw-parser-output .geo-dec{display:inline}.mw-parser-output .geo-nondefault,.mw-parser-output .geo-multi-punct{display:none}.mw-parser-output .longitude,.mw-parser-output .latitude{white-space:nowrap}512949N 03156W / 51.49694N 0.53222W / 51.49694; -0.53222. It is addressed to Botswana. These are very important documents that i need during this coming week to hand to a lawyer for my brothers court hearing on 21.Oct my tracking number is RN194914475GB please do something about it or else hes going to have his hearing postponed for at least 40 Days. Parcel of signifiant value is failing to be tracked effectively. Both parcels are for a birthday present now in 2weeks and beginning to get very anxious. On Sunday 19th, it says: Item Leaving the UK LANGLEY HWDC The latest update today (1 week later) says: In Transit Tracking no. Over a week later it had not arrived and on checking, 9 days after posting it had only left the UK via Langley, Ref. For more information, please see our Koliko treba vremena da se paket isporuci, to je proslo vec 7 mjeseci!! 2-3 days is not that long to spend there, particularly for items that get selected at random for extra checks. Call the customer care at 03457 740 740 and provide the tracking number and you shall receive the latest information regarding your shipping. An important parcel was sent as registered signed delivery from 150 Stoke Newington High Much appreciated. The package is showing in Langley. Why are you delaying the delivery and why is your system so SLOW/SLUGISH? All Rights Reserved, China Post Tracking System for China Post Registered Mail, EMS, ePacket. Frequently used containers are stored on site in a specialised automated storage and retrieval system. 6 40 40 comments Best Add a Comment bmoooh 1 mo. by Snaggletooth 01 Aug 2021, 18:24, Powered by phpBB Forum Software phpBB Limited. what going, on at this centre, it should be closed down as it seems it,s not fit for purpose! KARACHI INTERNATIONAL MAIL OFFICE (IMO Letter) Receive item at office of exchange in origin country, 2:27 PM Firstly, please dont post about the same item in 3 different threads. I sent a package with tracking from Germany to England on 09/20/22. Named LANGLEY HWDC, located in United Kingdom, and belongs to Royal Mail, Royal Mail Great Britain, United Kingdom. Trust assured, Im sure that along with many others, I will no longer use Royal Mail in future to send my parcels. The documents are very important to me. LH132934024US. My question is when will I receive it ? Where is this package now? If i knew this before, o would have used another service to send to NZ. This item is very urgent and time-critical, pls could you let me know when it will be delivered? If your package is stuck at Langley HWDC, Royal Mail will often just tell you to wait longer. My tracking number is LH178317947US was received at Langley Wed.14 September 2022 and Heathrow International LC Sat.17 September 2022. Its still in Langley 3 weeks later. please email us. with a tracking number RF181442012ES I would like to know how to claim compensation for the stress and worry I have endured. Hello, I am trying to track a parcel received at Langley HWGC, GB on 24 March, 2021, at 5:29 pm GMT Tracking numbers are:20210315011410750C0KNVEM from HUXTON, CO 80731, UNITED STATES. As delays can very often be due to the customs clearance process, the Royal Mail staff member you talk to has little control over the progress of your item during that process. So far its still showing as Weve Got It I spoke to someone at Royal Mail Customer Services 03457 740 740 on 28th December 2022 and after giving the reference number I was told it was waiting to be scanned at Langley HWDC but there was a backlog of about 16 days or so due to strikes. it is likely to be held up for. Ive had a parcel struck at langley since 24th November. I would like to receive compensation for the stress and worry this has caused. Parcel stuck at LANGLEY HWDC Forum rules For help with tracking please see.HERE For information about your item being in HWDC Langley please see.HERE For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE. The tale of two parcels. I am awaiting a small parcel from Spain which according to the tracking left Spain for the destination on 14th May. The frustration is not being able to speak to anyone regarding the delay or how long I need it to get to a notary and embassy ASAP, or I could potentially lose the job I have secured. by AMONTY 27 Jul 2021, 19:45, Post by POSTMAN 29 Jul 2021, 22:38, Powered by phpBB Forum Software phpBB Limited. If I had read these comments above, I would not have sent the parcel through Royal Mail!! I had an item delivered to Langley HWDC on the 7th September 2019 and it only arrived at the intended destination today 17th October 2019 It was a very important document and I had to cancel a proposed trip because of this horrendous delay, its disgusting to wait 6 weeks for an item to be delivered that was sent registered!!!! I am curious where my pacel is going which sent by 5th June. 2021. Any one know why? Estimated date of arrival at the post office . RR396304698TR this has been sitting langley since 15th October. I don't get it. Please can you help and advise if it is lost or what the problem is? It usually takes about 60-90 days to be delivered. Ref LB526710332GB where is my parcel for Perth W. Australia and will it be delivered by Xmas? Implications on mail after the UK's exit from the EU. I posted it 30 December on the 5-7 days signed for service and the recipient still not received it. by POSTMAN 26 Jun 2019, 10:11, Post by Olyv20c 20 Dec 2019, 00:22, Post Implications on mail after the UK's exit from the EU. Can you contact me please by email AliExpress? I sent a gift of baby clothes to Hastings New Zealand posted track international track and sign on 31st March 2020 it has not yet left Langley HWDC as at 1st May 2020. Can someone one help me Why do you say Leaving the uk and weeks later its still there, Bad policy from a big company like your selfs LG819544712GB. I was so disappointed as I sent it in plenty of time allowing for small delay due to coronavirus. At Langley on 1 Dec at 3am still there . Please see terms for details. Not all mail handled at HWDC arrives by air, as road vehicles that formerly arrived in the UK by ferry at Dover, or container ship at Southampton now extend their trip to HWDC by road, instead of entering the Royal Mail network at (now defunct) offices of exchange situated nearest the ports. International mail sorting centers are located around the world and serve as transit points for forwarding between members of the International Postal Union. I sent a package from Sweden to my friend in Scotland and its been stuck with you for over a month now and was hoping for some kind of delivery date. One was for California - accepted at my local Post Office on 6th December, received at Langley HWDC on 8th December and marked as leaving the UK. But the norm usually is too much work at customs or too much work full stop, and now we have to add on pinged colleagues because of the pandemic. I also emailed Royal Mail about this problem from barbara barker, I have ordered an item from China which was posted on 5th August 2020 and I tracked it but then it is showing stuck in Langley HWFDC since19th August 2020 and no sign of moving or any further updates. My tracking number is RS933778251GB. Heathrow Worldwide Distribution Centre ( HWDC) is a sorting office for inbound and outbound international mail operated by Royal Mail. Very poor service, because at time of sending I also sent other mail to Ireland in normal post which has been received. THIS IS NOT CUSTOMER SERVICE. Contact: +44-345-774-0740, or Any help or further insight into the HDWC process, the likelihood of them ever getting it and/or the compensation process would be amazing thank you. I have since tried to speak to someone in person on several occassions to find answers, only to get recorded messages which are less than helpful, could somebody inform me,1) is there a problem with said parcel? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The 'User Name' field must be a string with a maximum length of 30. Would you please update me regarding my parcel, which you recieved on 27th Jan 2022. My package went to Glasgow. Then, the trail stops. Im in ireland so it should have arrived by now. It is now 5th August 2020. Its impossible to communicate by phone and having paid 33.50 in good faith to be able to track my parcel I am at a loss. 12 53 comments It (a childs passport) has gone into a black hole for 5 days and nobody can give me any information as to its whereabouts for atleast another 48 hours - shocking service. TRACK Langley HWDC (Royal Mail) Customer Support Contact:- Other Similar Parcels, You may want to track :- WearAll Order Status Tracking VS Pink Order Tracking Hi, all, I sold my first item, a gaming mouse, last week, and it was purchaised by someone in Peru. when tracking it shows leaving Uk 1/12/2021. i tried to put the track number on but it wont let me finish the number which ends in BON. REF LB526710332GB Parcel for Perth in W Australia has been with you since 1 December & is Xmas present for my new granddaughter. Appreciate there may be delays due to Covid-19 but this is taking really too long. Paid 20.45 for this poor service & will not be using it again. Langley HWDC (Royal Mail) Customer Support:-Contact Phone Number: 03457 740 740 Text Number: 03456 000 606. How can this happen???? Package still not reached to my son in USA. hello, Id like to have an update on my package. Langley HWDC : r/royalmail. by mattling9 21 Jun 2019, 14:22, Post Just not good enough. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. it was sent to Spain and it has not been delivered yet. Langley HWDC. I have ordered an item from China which was posted on 27th April and I tracked it and the parcel finally after long wait arrived in the U.K. on 29th May 2020 but then it is showing stuck in Langley HWFDC since 7th June and no sign of moving or any further updates. It has been stuck in langley ever since. There are few important documents there Accepted at my Post Office on 30th November, received at Langley HWDC on 1st December and marked as leaving the UK. I thought that was terrible but having read some other complaints on this page it really make you wonder whats going on.. My package contains items that over time will diminish so Im very concerned. "Congratulations on being officially the . Had to cancel my plans and reschedule, due to the incompetence of the people there, thanks to them I will now miss my granddaughters 1st Birthday!!! Where is this package now, as it has not arrived in NZ as of 5.24pm Monday 18 May ? Reddit and its partners use cookies and similar technologies to provide you with a better experience. The Customer Service line is a pre-recorded message that just cuts off. As per seller the parcel is in the UK. My parcel arrived at Langley HWFDC on 2nd July 2020. Can you please current status of LB014039001CN. I would really appreciate your quick response to this matter. And its been in transit for 5 days now. I tracked the second parcel, apparently it has arrived to Italy. It arrived in England on September 22, 2022. 3) And when? My item is stuck at LANGLEY HWDC for two weeks now. Ridiculous that is taking ages. January 14, 2021, 2:24 PM Arrive in Langley and what is this last update????? Item from:China, So royal mail have not been notified the package arrived 2 months after it came? My letter still in Langley from 24 of December So, I'm very confused at the moment. I have no idea where it is do whats the point of the tracking service? Stuck at Langley HWDC since October 13, 2021. [citation needed], Mail which is departing by air transport is often conveyed in unit load devices, unique to airlines and/or fuselage shapes. 2)Will it be delivered? Please reply by email as there seems no way to enter the Royal mail web system some one needs to look at this process matter. Im in the UK. If you like a news story I posted please click the link to show support, NEW STARTERS/LOOKING TO WORK FOR ROYAL MAIL, THE PATHWAY TO CHANGE - REVISION ACITIVITY, THE PATHWAY TO CHANGE - REVISION ACITIVITY, My item has stuck at LANGLEY HWDC over one month, Re: My item has stuck at LANGLEY HWDC over one month. 0. Sent 2 packages by International PRIORITY Tracked & Signed on 5 November to a friend in USA. Hi i have a parcel located in langley centre, reference number RN729743485GB. is anyone else going through this situation? Im enquiring re the status of my parcel whereabouts that arrived in Langley on 18May 2021. Royal mail tracking states it is stuck at Langley. I had given it enough time to arrive!!! I have a parcel from the UK to Portugal that was shipped on December 5th, and it got stuck at Langley HWCD on December 8th, with no update since then: 03:44am - Item Received by Royal Mail - LANGLEY HWDC. LO939011556CN My parcel has been at your place since June the 3rd and only just had the update to say that, still not received it and its something thats worth 13 whats the hold up?! Item stuck in langley HWDC over a month. Hopefully Yours should be released soon. . Your item is being prepared for despatch overseas. that was not delivered in Spain and sent back to you , IT has not got my address on it to return it to me only the Spanish address We have received your item at LANGLEY HWDC, our international processing centre. I am afraid it has been lost. What should I do? should I start charging you fines for the delays. It was supposed to be a new year gift, as I was promised it would get delivered within 5-7 buissnes days. Please find it. Scan this QR code to download the app now. It was a present for his newborn baby girl (long since outgrown the clothes I sent probably. This item has been received at LANGLEY HWDC, United Kingdom. Scan this QR code to download the app now. Mardan Dispatch from district mail office Mardan to International mail office IMO Islamabad (BagID:BAG20586934) Latest status 2. But has it pass the cuatom or not yet? I dont live in Glasgow. i tried tracking it and you put me on to royal mail tracking. by PeterP. UU186549259CN. The tracking says: We have your item and its on its way. I have a package being sent from the UK. Do they have xray to scan or not? This is further to my last question. How long they take to check the batch of mail? I wish I had just paid more for a more reliable service as my package is time sensitive but such is the benefit of hindsight. RN529056129GB royal mail Enter United Kingdom Langley HWDC Tracking number in below web tracker form to track and trace your EMS, Royal Mail, Post, Parcel, Shipping delivery status details online. by Olyv20c 21 Dec 2019, 08:34, Post Why is my package stuck in transit for so long? Hi there, I live in N.Ireland and posted a small parcel to my brother in Australia on 18th March 2020 via their "international tracked small package service" (14 postage). Tracking #LE113892247GB. And I dont see any sign of it leaving UK. Origin Post is Preparing Shipment . The unofficial Royal Mail subreddit. Does that mean this parcel from China is floating around Langley and not been checked into their system? Tracking number is RR752550807AL. by Olyv20c 20 Dec 2019, 12:28, Post Thank you, Royal Mail tracking states parcel has left our (Langley HWDC)International Processing Centre on Friday 15th April at 07.52, on Monday 20th April no sign of it moving ? Very disappointed. Tracking number RU762404865GB by Snaggletooth 06 Apr 2021, 18:45, Post Item left China on 31st May, recorded received at LANGLEY HWDC, United Kingdom, 6th July. i am waiting for a parcel that has came from china and entered the UK on the 22nd. Still no update. Learn how and when to remove this template message, "UK's outbound parcel volumes jump thanks to cross-border e-commerce", https://en.wikipedia.org/w/index.php?title=Heathrow_Worldwide_Distribution_Centre&oldid=1051494780, This page was last edited on 23 October 2021, at 21:14. Has anyone faced a similar issue. You do not have the required permissions to view the files attached to this post. Ive been in contact with Royal mail and they havent gotten it. Tracking number:LZ940355205CN Ref Tracking RN530841073GB thanks! LANGLEY HWDC Receive item at office of exchange in destination country, 11:41 AM Thats a terrible mistake and the lux. by Olyv20c 22 Dec 2019, 21:05, Powered by phpBB Forum Software phpBB Limited. I have posted an item which contains very important documents including my passport and my daughter original birth certificate for her passport application in our country embassy in the UK. It has been there since December 14th and i would like it to be returned to sender, im happy to cover postage costs back to me. It arrived 8th of december and it has still not even been handed over for delivery yet. The problem is I have changed my address so if Royal Mail will send to the old address the package is gone. Anyone else waiting for their China/Singapore Post . Package in Langley since 3rd December no update since, Can someone from Royal Mail please find out where a small parcel I posted to the USA on 4th December 2022 is please? 25 Dec 2021 - 31 Dec 2021, 6 - 12 days remaining . Please contact me to advise delivery of package. Posted a small Recorded package to Portugal on 2nd May RN 584138044GB ,when I track it is saying that it is still leaving UK on 16th ,it was a birthday gift for my granddaughter Birthday. ref : PBIO5202384001 parcel force The tracking number is RL550916270IE which was sent from Ireland. Trying to track my parcel tracking number lb001221119cn been sent to Langley. Tracking no. It is coming from China and according to Tracking info below, it arrived at Langley 26th August. Must be an awful back-up of incoming mail there. Yes, there are, and unfortunately, there isn't one unified customs clearance fee when your package gets stuck in UK customs. It went into customs on the 17th and emerged this morning. I need this parcel back, the client is an university student and he need these parts I send to him for his diploma project. My Item has been stuck at Langley HWDC for over a month now. No customer facing number or email and no response from the company on here and no contact from the Area 51 of post. One parcel is a coat and the other a tracksuit so I dont understand why these are been held up. Good morning, I want to know where is my item. The parcel is required to reach it destination with the next 7 days, so I felt Thank you for checking that for me. And am I even going to get it? Will you kindly let me know when the above item will be delivered to me. My concern is .Why do you still have my PAID FOR GOODS in your system 3days after you received them ?? by MarcinM 04 Jul 2019, 18:00, Post International Tracked and Signed. Can somebody please help me??? They also published information that Thailand Post has resumed normal service so the delay seems to lie with Royal Mail as Thai Post assure me the package has yet to enter the country. My item, which is scheduled for India has been showing me being prepared for dispatch overseas, since 31st December. by TrueBlueTerrier 28 Jul 2021, 09:06, Post and our Which is a definite improvement. Second parcel arrived at Langley HWDC January 18th 2021, zipped through HWDC and got delivered 2 days later. And when it land on the 26th November, only on the 7th December went into langley. Bunch of twats. Checked with USPS, they have not received it. China Post doesn't provide tracking service for it after it arrives in UK. More information will be available when it ar. 27 Jul 2021, 07:12, Post Tracking numbers LB012556232CN and Lv387351981CN. The tracking has been stuck at Langley since last saturday, however on Tuesday the USPS tracking updated as "Origin post is preparing shipment." Does this mean the package Is currently at US customs since the usps tracking updated a few days after royal mail's tracking indicated that it was at Langley or is it still stuck at Langley? Please could you advise as to why there. Possibly stuck because of a redirection address.

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