Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. GMFS Customer Service offers online account servicing to make payments, register for auto draft, view payment history & statements, etc. We are one of the highest-rated mortgage servicers in the US and work within government regulations and investor requirements to produce exceptional results. Global ratingagencies affirm this with continued accolades on our breadth of experience, use of industry-leading technology & servicing platforms, robust call center monitoring, strong internal controls, enterprise risk management, and proficiency in servicing HELOCs and many other asset classes. All disputes must be sent to the designated address found under the Disputes tab. Customer Care Department at, 1-800-315-4757. instructions how to enable JavaScript in your web browser. Mortgage and other bills can be paid at doxo. A request for information or notice of error does not prevent GMFS from initiating foreclosure if proper grounds exist under the mortgage documents. Here are some helpful videos about common mortgage related topics. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. That frees them up to do what they do bestbuild powerful brands that keep long-term customer relationships at heart. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services Customer Third Party We have serviced over 16,000 seriously delinquent loans with a value of $1.4B, with a current overall re-performing ratio of 36% and an average of 58% for residential loans over the past 4 years. Online: Log into your account and select the Payoff Quote option located on the Home screen. Computershare Limited 1996 - 2023. Computershare Limited 1996 - 2023. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. Here are somecommonly used forms tomanage your mortgage account. Please try again. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. She was empathetic and showed genuine interest!, "My agent did a great job welcoming me to SLS. Where can I find it? For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. Lenders . New York Customers: The online messaging feature is not available. *We do not charge a fee, however, your financial institution or other 3, Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA), Fill out the Automatic Withdrawal Request form, then fax or mail to the address provided on the form. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/GMFS. Industry ratings and approvals reflect our commitment to servicing excellence and customer care that helps protect clients portfolios. This year, we were awarded Freddie Mac's GOLD SHARP award for our superior servicing portfolio performance, outstanding customer service to borrowers, and positive efforts to cure delinquencies. After reading so . Customer Care Department at, 1-800-315-4757. NEW USER SIGN UP MAKE A PAYMENT Cancel changing the Bill Pay amount at your financial institution. SLS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). For licensing information, go to:www.nmlsconsumeraccess.org Please note that if the amount of your required loan payment changes, you are responsible for Specialized Loan Servicing services mortgages across the United States. Inside Specialized Sign in to your Account Email Password Show Remember Me Forgot your password? GMFS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. By clicking the continue button, you will leave our website and be redirected to a third-party web site. We offer self-serve tools and communication support that serve borrowers throughout the lifecycle of their loan. To view all available payment methods, please click here. Servicing is easy, until it's not. Have you recently receiveda welcome packet from us?Set up your account. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-866-392-1860 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. 1.4. and / or Password. Angel Oak will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. Please try again later. All disputes must be sent to the designated address found under the Disputes tab. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. Please use the information below to contact the servicer for your loan. Contact Angel Oak Home Loans to learn about their innovative mortgage loan products. Computershare Limited 1996 - 2023. Online: Log into your account and select the Payoff Quote option located on the Home screen. Our well-rounded co-issue team purchases your MSRs quickly with consistent, reliable delivery options and competitive pricing. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Learn about doxo and how we protect users' payments. Fax to: CMC Funding, Inc 1-720-241-7537 FirstBank Mortgage is transitioning to a new servicer for mortgage loans in a phased approach beginning on 6/1/2022. Other payments may have a fee, which will be clearly displayed before checkout. The overhaul would eventually centralize the student loan servicing system . doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Specialized Loan Servicing. All payments should be made payable to GMFS LLC, including those made via MoneyGram or Western Union. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. CMC Funding, Inc: NMLS ID 41998 Pay with your Visa, MasterCard, or Discover debit card, with Apple Pay, or with your bank account. CMC Funding, Inc: NMLS ID 41998 Please All rights reserved. To view all available payment methods, please click here. CMC Funding, Inc: NMLS ID 41998 Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States Find Computershare in your country United States United Kingdom Computershare Login At Angel Oak Home Loans LLC, we want you to feeltaken care of. Specialized Loan Servicing (SLS) is one of the highest-rated mortgage subservicers in the US, with a proven record of delivering superior . Log-in to manage your mortgage account How Can We Help You? Specialized Loan Servicing LLC: NMLS ID 2168 Affiliated Entities: CMC Funding, Inc: NMLS ID 41998 For licensing information, go to: www.nmlsconsumeraccess.org All rights reserved. Brokers Have the ability to see all their originated loans, monitor the loan aging and loan life-cycle. Have you recently receiveda welcome packet from us?Set up your account. Please sign in to access your account. At FirstBank, we want you to feel taken care of. Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? No endorsement has been given nor is implied. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites.
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