You may choose to participate in as many (or as few) activities as you wish. Bring your travel and health insurance information and have it handy at all times. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. All staterooms are equipped with hair dryers. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. Reservations may be made on board by contacting the restaurant manager. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. Children ages 3 - 6 years old have a sign in and out policy. Made-to-order entres and casual dinner in the Lido. Holland America Cruises: Smoking Policies Smoking Policies For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Single Smoking Thread (Use for all smoking discussions on HAL) ) By Lyndihop, April 1, 2018 in Holland America Line Followers 19 1 2 3 4 5 6 Next Page 1 of 28 Lyndihop 864 May 11, 2001. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). Please bring the prepaid Gift card (with the Visa/Mastercard/American Express and Discover logo) to Guest Services for processing and do not register it online. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! Cash deposits can be made on the last day of the cruise. In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Your seating assignment will be noted on your guest card upon boarding. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. At Holland America Line, cruising is our passion. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Any additional information concerning currency restrictions, please contact the customs agency in their country. Indoor areas on board the vessels are non-smoking and smoking is only permitted in designated sections. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. And if you're sailing with Avalon on the Mekong or Ganges River, smoking is permitted only in designated areas. The following information should be used as a guideline only. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. locations will accept major credit cards, and some will accept U.S. dollars. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. Norwegian Cruise Line The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Guests are urged to complete the Online Check-in process before leaving home. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. The statusof your seating request will be listed on your Cruise Contract. Holland America has now followed the rules implemented by Carnival Cruise Line and Princess Cruises ships and banned smoking inside the company's casinos onboard. The reduced deposit applies to sailings of 3 days or longer. The reduced deposit applies to sailings of 3 days or longer. Tax and excise on tobacco here has been a cash cow for the federal government. In addition to twice daily routine doctors hours, medical services are available 24 hours a day. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. Holland America Line does not recommend storing medication in any mini-bar. railings, buttons, door handles, countertops, faucets, etc. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. You may also receive arrival documentation from Immigration when arriving at the airport. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. in the bar, lounge or pool areas. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. Times and locations can be found listed in Navigator and the When & Where program. For this reason, Holland America Line has size and weight guidelines for scooters. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. The ship by ship schedule is below. All onboard purchases and services are charged to your account by using your stateroom keycard. 2. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. You will recognize our representatives by their Holland America signs. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Telephone: At some point in your travels you may experience an emergency. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. There is a charge for the use of the self- service launderettes and it is coin operated. It has. You should have it available at the gangway when disembarking so please. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Casino-smokingis allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands. Your travel advisor can provide you with additional information if you are interested in this option. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Cash is accepted in our casinos. You may order hot water from our complimentary In-Room Dining service 24 hours a day. No additional deposits will be due until final payment. Promotional credits are nonrefundable. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. Please have the ships name, your partys name and stateroom number before you call. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. The time to reserve your desired stateroom, suite and dining preference is now. Smoking is prohibited in Guest staterooms and on balconies. Please note that this is a U.S. government regulation over which Holland America Line has no control. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Vaccination requirements change frequently. If you receive a busy signal or message, please hang up quickly and try your call again. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Guests may buy stamps in port or purchase them from the Guest Services by charging their shipboard account. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. guests are encouraged to obtain travel medical insurance prior to travel. Keep them close at hand . If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Or let it continue, as you disembark from the ship and journey inland. On U.S.-based ships, passengers can smoke in a limited number of outdoor areas, always on the starboard side.. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Cigar and pipe smoking is only permitted in designated outdoor areas on open decks. Some reading there would be beneficial. If you have a chronic medical condition, please bring a recent report from your physician. Laundry: For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. In order to make returning home as smooth and easy as possible, please take note of the following tips. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. No internet purchase required to download or use on board. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Tax increases have seen only slight decrease in smoking over the last 5-6 . Rest assured that your passport will be fully secured by our staff. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. This should be done well in advance of travel at a Customs office near your home. Want to read your email, catch up on the latest news and check your finances? Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. Please see the following important information about your luggage tags. Please change the date range and try again. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Please attach a tag to each piece of luggage you will be checking on the cruise.

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