Once the case is closed, you can go back and continue selling on Poshmark. I advised in the case chat to Poshmark that it was a dolman type of sweater, and that the fit was boxy and sized as M/L. The other three were issues that I felt that buyer brought up due to either buyers remorse or fit. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. In it, I included the screenshot of my purchase confirmation. Nick Nick. Select Done. Also, as a seller myself, I consider what the seller went through to make that sale, and ship it to me, only to get the gut-wrenching email that the buyer wants a refund. They mentioned the policy of asking the buyer to describe the issue and sending photos. Theres always a chance that we may miss something. 3. On sneakers, you'll sometimes find them under the tongue of the shoe. Wanted to see if anyone else here did it, and if they had any tips or advice? No and no. I was floored. Follow This Mommy is Real on WordPress.com. I do feel like people like to see a real face as a buyer-- at least I do. And this post will cover what you can do when it happens, and how to avoid it in the future. Before responding to the case, make sure to read the reason why the buyer wants a refund. If there are no issues, the buyer is refunded the money and the seller can relist the item. I accepted the return because I didnt have photos or any recollection to state that it wasnt. Its difficult for Poshmark to determine whether or not it exists since they can only rely on what each party states. Just follow the steps below. Learning as Im going ! There you will find everything you need to complete your at-home DIYs, right alongside of me and my DIY videos:https://www.amazon.com/shop/erikawithakYou can browse my Poshmark closet for second-hand gems and sometimes items that are new with tags! So such issues do not qualify for a refund. Approve a return. . has flaws that weren't mentioned, is the wrong size, has alterations that weren't reported in the . Select your order. I'm getting fed up, at least the last 2 " item not as described returns" the buyer didn't damage the items and I was able to resell easily. But if a case opens against you, be professional and keep emotions aside and try to resolve it. If you feel that you didn't receive what you ordered, you have three days from the day you receive the item to report the problem to Poshmark. Learn how your comment data is processed. Im going to look into getting a PO Box. Having a case opened on Poshmark is essentially a buyer requesting to return an item. Change your shipping and return address anytime you'd like! When someone states that you purposely sold them a dirty item, its difficult not to be defensive. Upon receipt of the dress, the buyer maintained that I had sold her a used dress because of the label discoloration. It was marked by the manufacturer as a M/L, which of course, is not an option in listings. 6. A group for anything and everything related to Poshmark! I addressed Poshmark advising that I sold a pre-owned item in good, clean condition, free from excessive wear or staining. Hoblin23 . New comments cannot be posted and votes cannot be cast. New comments cannot be posted and votes cannot be cast. Since that last post, Ive had a total of six cases. The seller never disclosed the flaws in the items and claimed they werent there when she shipped both jackets. Now you have pictures of your listing, the next step is to describe the product, and back them up with the pictures. To file a return: In the app Select your Account Tab (@username). You can return items from Poshmark, but only if the item you ordered never arrives, or doesn't match the product description. Add images that clearly depict the reason for the return and include a description of the return. Im toying with the idea of cutting out the return address portion of my package labels, for security purposes. Who has the time to do all of that? They never addressed her complaints about odor, stains or condition. All employees on this sub are here of their own volition to talk to and interact with other employees and customers. Once the buyer purchases an item, I follow up with a thank you, stating when their specific item is expected to ship. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This subreddit is not affiliated with or endorsed by the United States Postal Service. Out of these three, one buyer won, and the other two cancelled their cases and kept the items. The poor customer service along with the 20% fee is really starting to push me away. Add a title and description 4. It it possible to motify the postback address so I can omit the default.aspx from the client browser? Poshmark sellers have 5 business days to ship but it doesnt mean you have to wait till the last day to ship without communicating with the buyer. Share tips and tricks, make new PFFs, and banter about. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The seller then has a period, in which to inspect it. By far, this was one of the most difficult cases that Ive come across. However, I disagree with their statement regarding the condition of the dress. This means that you can't ask for a refund if the item doesn't fit, if it arrives late, or if you just don't want it anymore. I have never worn or washed this NWT dress, which was purchased in this condition. Beside your current address, select Change. and our Package, ship and get paid 4 Tips for selling more on Poshmark Respond to comments quickly Attend Posh Parties Send offers to likers 6 Selling on Poshmark FAQ How do beginners sell on Poshmark? I love reading and responding to your comments!Here are some additional ways you can show support for me and my efforts:You can show support for my small business by shopping ROXDOLL Cosmetics for the best in hair, scalp, and skin care. I was googling for this very issue and come upon your blog. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Select Edit to edit an address or select Add Address to enter a new address. If it goes in your favor, great. Interacting with my videos not only helps me out but also makes me smile! Its even difficult to refute something like this, because your statement could incite unwanted actions from the buyer. Another month just flew by. Select a reason for the return. Its important to handle all cases, no matter the reason with a calm, professional tone. And thats what you need to know about Poshmark returns and how to avoid them. Here's how to use the online marketplace to buy and sell clothing and accessories, How to delete a Poshmark account from your computer or mobile device, How to delete a Depop account if you want to stop shopping on the app or start a new account, How to leave a review on Depop and give the seller feedback via the app, What is Depop? Just this week, I sent a wool blend pea coat to a buyer who paid $44. One was the size of an adult hand, and the other would fit my thumb. Obviously there is danger here if the package is lost or returned, and they dont know where to send it back to, but I think thats a risk Im willing to take and a cost Im willing to eat. Address Poshmark, and not the buyer. Tap "Problems/Order Inquiry," then "Order Not as Described.". and our How to change name or address on a poshmark shipping or return label.All links mentioned can be found here:https://www.erikaslinks.com/Follow Me:Instagram | TikTok | Pinterest: @stylisterikawithak Check out my cruelty-free, plant-based, luxury hair and skincare line: https://www.roxdollcosmetics.com/Follow ROXDOLL Cosmetics on Instagram: https://www.instagram.com/roxdollcosmetics/ re:For my entire reselling playlist, click here:https://www.youtube.com/playlist?list=PL1A9P1C7h4owlgeW_ci8TP_HMLZ7c_CNIso many questions answered in previous videos, with so many new videos coming soon.https://poshmark.com/closet/stylist_erikaSign up for poshmark with my code STYLIST_ERIKA to save $10 on your first order. Poshmark is an online marketplace where users can sell secondhand clothing, home decor, and other items. 2. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To change your email address: In the app Go to your Account Tab(@username). To manage your addresses: In the app Go to your Account Tab (@username). Do you try to stay anonymous? She stated she confused her shipments and she never intended to buy the item. I've just started to get active on posh selling my old clothes. And Ill show you how to do these and more on this blog. The Budget & Mom Jeans blog earns commissions from qualifying purchases as an amazon associate. The CVV code is used to verify that you have the physical card in your possession and helps reduce the risk of debit or credit card fraud. Select Order Not as Described. I got a small post office box, and it has been worth every penny for the privacy & security it provides for both buying (package holding, no having things sit around on my porch) and selling (no one gets my home address). Go to your My Poshmark Tab (@username). Dont worry you (seller or buyer) wont be billed for it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Make sure to read Poshmark policy for whats covered and what isnt, to protect yourself on the reselling platform. New comments cannot be posted and votes cannot be cast. 3 How to start selling on Poshmark 1. For sales under $15, Poshmark charges a single flat rate of $2.95 and sellers keep the rest. I believe making extra money from reselling your stuff or saving money by spending wisely is ideal. Privacy Policy. Thank you. What kind of fit is it? But for the first time, I had to return a Poshmark purchase. 7. If you wanted the package back because something happened or it wasn't deliverable a PO Box would be the best option. Add images that clearly depict the reason for the return and include a description of the return. Privacy Policy. and our Username etc : r/poshmark. Its unintentional, but it happens. Despite the facts that Poshmark does not include dual size option, and that I included a photo of the actual tag, they stated that I didnt accurately represent the sizing. Write a description about the return. by otrootra. Youre on the platform to sell and make money, remember to take enough pictures, describe your items thoroughly, and youd hardly have cases open against you. Select Done. I listed 8 photos in great lighting that showed the condition, every angle, and included the length. When responding to the case, try as much as you can to be professional. Select Edit to edit an address or select Add Address to enter a new address. If a case opens, address Poshmark, and not the buyer. So it is time to do, Read More September/October 2021 Blog Income Report $714.34Continue, Last Updated on November 23, 2021 by Bree Do you want to learn how to sell on Facebook Marketplace, and, Read More How To Sell On Facebook Marketplace | How It WorksContinue, Your email address will not be published. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Tumblr (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Reddit (Opens in new window). We would like to show you a description here but the site won't allow us. Follow asked Jan 14, 2010 at 10:23. Select from a previously saved address or add a new one by selecting 'Add Address'. At that point, the conversation escalated quickly. Username etc. . Offering a large selection of over 1,500 items, with new items added daily. r/poshmark 2 yr. ago. If you like my videos, my vibe, my life hacks, makeup tutorials, DIYs, my decluttering videos, sharing in my very slow journey to minimalism, and of course my painfully honest reviews; please take a minute to like this video, subscribe to my channel, and hit the notification bell so you will be notified when I post my next video. Because the dress was not in pristine condition, I included a close-up photo of it, a photo with the tag on the dress, and ensured that the description clearly stated this issue. She received them, and stated the defect was there. Once a buyer gets a notification of shipment, theyre excited and waiting for their new buy. I tried blocking them but the listings still show up. A Poshmark employee decides the outcome of the case. Just this week, I sent a wool blend pea coat to a buyer who paid $44. Scroll down and go to My Purchases. Select Done On the web I am concerned ( based on some experiences a few years back ) that the wrong people may get access to my address. I understand this may sound and feel daunting rightfully so -but it can help you avoid Poshmark returns because now the buyer is aware of the condition or state of the item theyre buying. Cookie Notice Runs big, runs small (mention it if thats the case), or true to size. In the third case, the buyer asked if there was a defect in a certain area of the item. ThredUp VS Poshmark: Which Is A Better Closet Cleanout Platform? Share. Some sellers might misrepresent an item or hide its flaws. Has a case been opened against you on Poshmark? It appears that on USPS click n ship I have to provide a return address in order to print the label. Required fields are marked *. So much of what I declutter in my videos find a second home in my posh closet and now maybe it will find its forever home, with you, in your home:https://poshmark.com/closet/stylist_erikaLastly, lets get social! Open the Poshmark app for Android or iOS. Username etc. c#; asp.net; vb.net; Share. But the past few months it seems "item not desicribed" return cases are getting out of hand. Poshmark is a social commerce marketplace where users can buy and sell new and secondhand fashion, home goods, and electronics. When a case is opened against you on Poshmark, dont panic. Poshmark doesn't offer returns for fit issues or late deliveries. These may work for some sellers and buyers, but it doesnt say enough about your listing. Another mistake that can lead to Poshmark returns is inaccurate sizes. Poshmark isn't going to do shit unless enough people complain. You can put their address as a return address as well. So dont worry about it. If a buyer is asking for a refund because the item doesnt fit, then mention Poshmarks return policy. Note: If there are no addresses on file, select Add Default Shipping Address or Add Default Return Address. Bree is a lifestyle blogger, mom, and wife based in Virginia. Select My Addresses. I guess it's fine for now but ideally I don't really like having my actual address attached to an online account if multiple sales are involved. I've just started to get active on posh selling my old clothes. In this case, I was lucky the buyer loved the dress so much that they decided to keep it. Do not try to handle this outside of Poshmark, or outside of the case chat. How to change name or address on a poshmark shipping or return label.All links mentioned can be found here:https://www.erikaslinks.com/Follow Me:Instagram | . In the app. On the web Follow me on TikTok:https://www.tiktok.com/@stylisterikawithakFollow me on Instagram:https://www.instagram.com/stylisterikawithak/Follow ROXDOLL on IG:https://www.instagram.com/roxdollcosmetics/Sign up for the ROXDOLL Cosmetics Loyalty Rewards Program, its free to join, and youll receive exclusive VIP offers while you earn points that can be redeemed for rewards!https://www.roxdollcosmetics.com/loyalty Reply. New comments cannot be posted and votes cannot be cast. I just recently started an online store and I am also an online content creator on multiple video hosting platforms and am sending packages to people who watch my channel. Thats not the sellers fault, the outfit just doesnt work for the buyer.
