List on AptDeco Arrow Right Furniture Sofas Design, Matthew On the evening that I was going to pick up my merchandise, I made special arrangements to go to the store to pick it up, it was closed at 7:15 and this is well after having been told they would be open until 8 pm! These come in a wide range of sizes and mostly neutral color options. Unbelievable customer service. The one in the store was very comfortable. CB2 Bucatini Rug. Ordered an item from this store for almost 1K. Ordering with them is a breeze since we can have it shipped directly to the store. The cons: Durability issues were mentioned by some shoppers for both the dining tables and chairs. I plan to keep coming back to see what else I can add to my home. Noticed a nice sheepskin rug/pelt that was draped over a chair in the window last week. Not only did she give amazing client service over the phone but she did the calling to their parts dept for me. It seems that their products are higher quality than a comparable store like West Elm's. (cheap) I can't imagine anyone wanting any of the orange stuff here except the Florida orange growers. After looking and trying all the couches in the store, me and my boyfriend decided on one. We love the couch but because of the delivery team we would have to second guess a future purchase. The reason the review is going up for this location is because (1) this is the location I visited before deciding to order online and (2) CB2 moderates their reviews online, dismissing reviews which "mention shipping complaints" so this appears to be the best option to alert others in the area of possible complications with CB2 shipping. Parking lot is a joke can't get a coffee before going shopping or they will tow you. When I asked for something they didn't have in the store they were quick to check the website. We ended up getting a really co teapot for 9.95 in addition to the other items we were picking up. Annoying as hell for me because I did NOT want my boyfriend installing these himself on a $3,000 couch (thanks for stressing this night shift RN out at work, CB2). Msg frequency varies. I've experienced better. In fact, some of it has held up better than items from Crate & Barrel. I can't purchase another table with the store credit amount and given all the product issues I'm not sure I want to. When it comes to textiles, Crate & Barrel is known for its reserved geometric prints and every-color-of-the-rainbow solids. Even their shipping bags are designed to be easily carried- no detail is overlooked. CAD 5,596.00. Sleek, contemporary, comfortable and non-bulky furniture at non-crazy prices. I'm not holding my breath. I was very happy to find the furniture for my living room for my new apartment. ***Update Number 2*** I have followed through with my end, contacting Crate and Barrel's customer service providing all details, they told me since it was an in store purchase that the store would contact me within 48 hours. Privacy Policy. Definitely the last time I'm shopping here or online. Overall a good place to get ideas for modern design and rooms but I won't be making any purchase in the foreseeable future. So I go in, and naturally, there are no prices to be found on any of them. Way to misinform your customers. Just add some cool decor plus a large rug underfoot and voilayour space is ready for everything from lounging solo to hanging with the crew. She was extremely helpful, pleasant and patient with our purchases. The two Male employees working there were well..snooty. I didn't contact them. CB2 declined to publish the review. I hope the company can take it more seriously. I prefer crate & barrel style than their younger division CB2. If they listened to what they say, they would realize that that is ridiculous. Purchases should last longer than 3 months let alone 2 years or whatever long it may be. If you continue to use these So it's been going on for awhile (years) and they've done nothing to correct issue. This can be no big deal for some, if you don't need something for a long time (i.e. Also, the employees working in the store are awesome. We waited for over 30mins in store, literally walking around trying to find someone to help us purchase an item. The prices are some higher than expected but others are very reasonable due to the craftsmanship. You can spend a good bit of dough here, to be sure, but we scored two (TWO) really solid desks for $300 out the door. Around May 18 I get a message saying, your table will not be delivered. When she tells me that the faux ones start at $129 (for about a 3'x5' size), I comment that it probably won't work for me, given that I just bought a 6' long one for $99 at Costco. Then, round out the look by choosing coordinating dining chairs based on your preferred mealtime vibe. Find another furniture store, there are plenty of better ones. Shop Our Editor's Picks! Avoid Dell. Not "Once" was I asked was I looking for anything in particular or did I Need Assistance at all!! I bought a 5 x 8' rug online and it was on backorder. I don't love shopping but these ladies made it fun. Meanwhile, the item went on sale. Overall, if you love furniture of the modern style variety, check this place out. By that time, the store had already given me a full refund so there was no need. When I moved to Arlington and began purchasing home goods I immediately thought CB2. I recently just purchased some outdoor dining chairs from their Memorial day sale. Other times, a rustic wood table turns out to be much less than you might have feared. This is a great store for furniture and home goods and what better to have it with Crate and Barrel quality. The managers should re-consider training for " TOMMY", especially if he is client facing. ***Update*** After a couple months my girlfriend and I started getting annoyed the pieces of the sectional were sliding apart often. But the staff are super nice and I love that they have a pick up door in back so you aren't struggling to carry heavy items/furniture to your far away, uptown parking spot. When it comes to your own comfort, your own body is the only North Star. I actually broke something while recently visiting. Whether youre purchasing a piece located in San Francisco, New York, or Austin, our shipping partners pick it up from the seller and deliver it directly into your home. $932. Called again. Shima, our sales person, was very helpful and made sure the desks were in stock. Reply HELP for help and STOP to cancel. No good! They placed it where I wanted and made sure I liked it there before leaving with all the wrapping materials. Privacy Policy. Have had issues at other furniture stores but not here. Really love how update they are with the designs. I'm only giving 2 stars because I life the stuff they carry and would have loved to become a long time customer. So I will order one I tell the clerk who looks distressed and says the table will not be available until early June. I was told that I should get it by the end of March and they would let me know if any more issue. Giorgi, Nicholas But only one thing bothered me. They also very rarely have free shipping available on larger items and so on. "TOMMY" also mentioned that because I was re-scheduling , my delivery would now be delayed for several weeks at first , which made me prompt like, because I am re-scheduling, I need to wait another 2 weeks. Ships free. Great service, he was very enthusiastic to help. I am completely enamored by their eclectic and modern designs and products. She said of course, apologized, seemed nice enough but never called me back to tell me if she would be able to ship my items like I asked her-the next day(Monday). $4,896.00. Overall, a neat place to find a unique gift, but I would probably go somewhere cheaper for my own home goods/dcor. I fine to wait for an item to be in stock, but accurate delivery/stock dates are nonexistent and CB2 doesn't seem to care. Explained it all over again. Won't consider buying in cb2 next time and forever. We called the store immediately, explained the situation, and one of the staff put us on hold for 10 minutes while he went to find the manager, and then told us the manager was busy and would get back to us in 15-20 minutes. Ethan Allen. It has obviously never been opened and still in the box, we just had a hard time getting to their only location that is close by. Trust us: You'll sleep better on a cool new bed that fulfills all your design dreams. What a great customer experience. The second delivery came within my window. All of their items are modern, unique, fun to look at, like a modern art museum, but also slim-type of furniture. Many of the items I wanted to purchase were not in stock. I have cancelled all of my orders and will not be tempted by the forbidden fruits of CB2.. My contact number is attached to the orders. I went in looking for glasses and dishes. Decorating guides, designer tips, home tours, and more! On the day that I came to the store to pick up my order, I decided to look around to see if I can find myself a new vase or pot. - limited selection - everything's white, orange (lots of it), and one other color - the metal stuff are, quite frankly, kinda clanky. So we decided to get the dressers and bed stands and change the handles out. Reply HELP for help and STOP to cancel. From classic Crate & Barrel items like modern sofas and leather lounge chairs, to discontinued dinnerware and decor, our inventory spans the spectrum, so you never know what you'll find. I love most everything they have on the showroom floor. I guess they have that tied up in a neat little bow don't they? (Th-Sat, Mondays) Dennis is who I aspire to meet at every store I shop at. My favorites would definitely have to be their selection of bar goodies and lamps. You originally had 15% off when you placed the order. The staff were pleasant, although not terribly efficient; I wouldn't come here unless you had time to browse and wait to be rung up. Again, do NOT waste your money and time in CB2. The only thing I didn't like was watching a manager chide some employees this afternoon for nothing. I asked for a new one anyways bc I refuse to be played a foo and OH whaddya know?! Design Within Reach. ***Update Below*** I share a previous reviewer's sentiment about this location. If it wasn't for my girlfriend I would've cancelled the whole order. No mess of keys thrown anywhere or hanging. See how it all works here. A lot of hassle that could have been avoided had the salesperson simply been aware of accurate policies of the store she works at. He really helped me out in picking out a great console and decorations. CB2 Crate & Barrel Design Within Reach Ethan Allen Herman Miller Horchow IKEA Jonathan Adler Knoll Ligne Roset Mitchell Gold + Bob Williams Organic Modernism Pottery Barn Restoration Hardware Room & Board Urban Outfitters Wayfair West Elm World Market Vintage Furniture Want to list a piece for sale? It took forever to get them. limited time CAD 6,477.60 reg. I owned a house and nothing fit in the apartment. I love the products this store offers and I used to go to the shop in Chicago when I lived in Milwaukee, so I was hopeful when I finally got into the Minneapolis store. I absolutely LOVE my new comforter. As the store did not have it in stock, we called ahead and had them ship it into the store for us and give us a call when it was ready for pick up. I visited the store while in NYC a few years back and was impressed with the companies eye on trend design. But since they consolidated to the North Ave location and expanded across the country, they've gotten a lot better and have some great stuff. I say, since you missed the deadline when can I come get my full refund? Cb2 is known for sleek, buzz-worthy designs that evoke a sense of downtown cool. Rugs can be the perfect way to tie a room together, and CB2 shoppers have 200+ options between smaller doormats and runners all the way up to larger area rugs. If you don't know where to start, pull up a chair; begin by selecting the room's seating options, including contemporary sofas, loveseats, sectionals and accent chairs. It might be your place, it might not. When I arrived at the store the employee helping me was unable to locate it so I had to order it and was told that it would be available to pick it up in-store in a week. These products are made with wood from forests certified to be responsibly managed, environmentally sound and socially beneficial SECTIONALS New. We could not find any of the bolts. Will obviously not be shopping here again or recommending it to my friends. Be careful shopping here. The North Ave store does a great job of presenting a lot of items but doesn't feel cluttered.
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